Returns & Refunds

Effective: 14 July 2026

1. Eligible situations

Nandini Enterprise reviews return requests when the wrong seed packet was dispatched, the order arrived empty, or moisture-barrier packaging was compromised before delivery.

2. Non-returnable cases

• Poor germination due to soil, weather or watering conditions after sowing.
• Packets opened, repacked or stored in humid conditions post-delivery.
• Buyer error in cultivar selection when the packet label matches the order.

3. Reporting window

Contact the seed desk within seven (7) calendar days of delivery with your order ID and clear photographs of the packet and shipping label.

4. Resolution options

Approved claims may receive a replacement packet, store credit or refund to the original payment method at our discretion.